Veridian Bloom: Terms of Service

By accessing or using the Veridian Bloom platform (including our website, mobile applications, and services), you signify your understanding of, and agreement to be bound by, these Terms of Service. These terms form a legally binding agreement between you and Veridian Bloom, a subsidiary of Bloom Digital Health LLC. If you do not agree with any part of these terms, you should not access or use the platform.

Veridian Bloom provides curated health articles, daily blogs, personalized lifestyle upgrade recommendations, vetted product suggestions, an interactive user feedback forum, community engagement features, virtual wellness workshops, progress tracking tools, and expert Q&A sessions designed to support adults 35+ on their wellness journey. Our services are for informational and inspirational purposes only, as further detailed below.

Our platform is intended for individuals who are at least 18 years old. By using Veridian Bloom, you confirm that you meet this age requirement. When creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Veridian Bloom reserves the right to modify these terms at any time; we will notify users of significant changes via email or prominent notice on the platform. Continued use after such modifications constitutes acceptance of the new terms.

Maintaining the security of your Veridian Bloom account is paramount. You are responsible for safeguarding your password and notifying us immediately of any unauthorized use of your account. We recommend using strong, unique passwords and enabling any available multi-factor authentication.

You agree to provide accurate and truthful information in your profile and when using any features that require personal details or health data. Misrepresentation or false information can lead to account suspension or termination. You must ensure your information, including contact details, remains current.

To foster a positive and supportive environment, certain activities are strictly prohibited. These include but are not limited to: engaging in spamming, harassment, impersonation, hate speech, or any form of misrepresentation; attempting unauthorized access to our systems; transmitting viruses or malicious code; and collecting or harvesting personal data of other users without their consent. Any such conduct will result in immediate account termination.

Content you share, whether posts, comments, or in the forum, must adhere to our content guidelines. This means ensuring your shared content is appropriate, respectful, does not infringe on intellectual property rights of others, and does not promote harmful or misleading information. Remember, your contributions should enhance the community experience.

All community interactions must be respectful and constructive. We encourage open dialogue and diverse perspectives but expect all users to communicate with kindness and empathy. Disagreements should be handled maturely and respectfully, focusing on ideas rather than personal attacks.

Veridian Bloom provides access to a wealth of wellness content, interactive tools, and a vibrant community forum. Our services include expertly curated articles, personalized recommendations, virtual workshops, and Q&A sessions with wellness professionals. These resources are designed to educate and empower you on your wellness journey.

While we strive for high availability, Veridian Bloom does not guarantee uninterrupted service. The platform may experience downtime for maintenance, updates, or unforeseen technical issues. We will endeavor to provide notice of scheduled maintenance whenever possible. Our content is compiled with diligence and care; however, we cannot guarantee constant accuracy or completeness, especially as new research emerges. Users are encouraged to verify information and consult with professionals.

Our platform may integrate with or provide links to third-party services, products, or websites. Veridian Bloom is not responsible for the content, practices, or availability of these external services. Your engagement with any third-party services is subject to their terms and conditions, and you proceed at your own risk.

Veridian Bloom thrives on a foundation of mutual respect and support. We expect all users to engage in respectful communication, fostering a kind, supportive, and constructive environment. Personal attacks, insults, bullying, discrimination, or hate speech against any individual or group will not be tolerated.

All content shared within the community forums, comments, or any interactive features must adhere to specific standards. Content should be appropriate for a general audience, relevant to wellness topics, and free from medical advice, derogatory remarks, or promotion of unverified claims. Sharing personal medical details that could identify others without explicit consent is strictly prohibited.

Respect for privacy is fundamental. Do not share personal information of others, including names, addresses, or contact details, without their explicit permission. When sharing your own experiences, be mindful of how they might be perceived and always prioritize the privacy of others involved.

To maintain the integrity of our community, spamming, cross-posting unrelated promotional content, or engaging in repetitive posting designed to flood the forum is prohibited. This includes unsolicited commercial content, pyramid schemes, or chain letters. Our focus is on genuine wellness interaction and support.

Violations of these guidelines may result in a range of enforcement actions, from warnings and temporary suspensions to permanent account termination, depending on the severity and frequency of the infraction. Our moderation team reviews reported content and takes actions consistent with our commitment to a safe and positive community.

All content created by Veridian Bloom, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Veridian Bloom or its content suppliers and protected by United States and international copyright laws. This includes the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such content.

As a user, you retain all ownership rights to the content you create and post on the Veridian Bloom platform (e.g., forum posts, comments, personalized plans). However, by posting content, you grant Veridian Bloom a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the services and Veridian Bloom's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the services (and derivative works thereof) in any media formats and through any media channels.

When incorporating third-party content, such as images or articles, into your posts, you are responsible for ensuring proper attribution and respecting copyright laws. Do not upload or share any content that you do not have the necessary rights or permissions to use. Veridian Bloom respects the intellectual property of others and expects users to do the same.

Veridian Bloom will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please follow our DMCA notice procedure provided on our website. We reserve the right to remove content that we believe, in our sole discretion, violates these terms or any applicable law, without prior notice.

Certain content on the platform may be licensed from third parties, subject to specific restrictions on its usage. You agree to adhere to any such restrictions and understand that unauthorized use, reproduction, or distribution of licensed content is strictly prohibited.

Veridian Bloom may offer various subscription plans with different pricing structures and billing cycles (e.g., monthly, annually). Detailed pricing information will be presented at the point of subscription selection. All subscriptions renew automatically at the end of each billing cycle unless cancelled by the user according to the cancellation policy.

We accept major credit cards and other payment methods as indicated on our platform. All payment transactions are processed through secure, encrypted third-party payment gateways. Veridian Bloom does not store your full credit card details on its servers. By providing payment information, you represent and warrant that the information is accurate, and you are authorized to use the designated payment method.

Our refund policy is as follows: Annual subscriptions may be eligible for a full refund if cancelled within 14 days of the initial purchase or renewal. Monthly subscriptions are generally non-refundable after the payment has been processed. Specific conditions and processing procedures for refunds will be detailed on our FAQ or subscription management pages. Refunds, if applicable, will be processed within 5-10 business days.

Veridian Bloom reserves the right to modify its pricing and subscription plans at any time. We will provide existing subscribers with at least 30 days' notice prior to any price change taking effect for their next billing cycle, allowing you the opportunity to cancel your subscription if you do not agree to the new terms.

In the event of a billing dispute, please contact our support team at [email protected] immediately. We are committed to resolving billing discrepancies promptly and fairly. Provide all relevant details, including transaction dates and amounts, to facilitate a smooth resolution process.

The Veridian Bloom platform and all its content are provided on an "as-is" and "as-available" basis without any warranties, express or implied. We do not warrant that the service will be uninterrupted, error-free, secure, or that any defects will be corrected. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, Veridian Bloom (including its officers, directors, employees, and agents) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; or (d) unauthorized access, use, or alteration of your transmissions or content. Our aggregate liability for all claims relating to the services shall not exceed the greater of one hundred U.S. dollars (U.S. $100.00) or the amount you paid us for the use of the services for the past twelve months.

You agree to indemnify and hold harmless Veridian Bloom and its affiliates, officers, agents, employees, and partners from and against any claim, liability, damage, expense (including reasonable attorneys' fees), or loss in connection with your use of the services, your violation of these terms, or your violation of any rights of another.

Veridian Bloom shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials, or failures of telecommunications or internet services.

You may terminate your Veridian Bloom account at any time by following the instructions within your account settings or by contacting our support team. Upon termination, your access to certain features and content may be immediately revoked. Veridian Bloom reserves the right to suspend or terminate your account, remove your content, and prohibit your access to the service for any reason, particularly if you violate these Terms of Service, engage in fraudulent or illegal activities, or pose a risk to the platform or other users, at our sole discretion and without prior notice.

Upon termination, Veridian Bloom will adhere to its data retention policy. We will generally delete or anonymize your personal data after a reasonable period, as required by law or our business needs. Certain data, such as aggregated usage statistics or legally required records, may be retained indefinitely. Information you have shared publicly, such as forum posts, may remain visible even after your account termination, though it will no longer be linked to your profile.

In the event of any dispute arising from or related to these Terms of Service or your use of the Veridian Bloom platform, we encourage you to first contact us directly at [email protected] to seek an informal resolution. If a dispute cannot be resolved informally, it shall be resolved exclusively through binding arbitration in Portland, Oregon, in accordance with the rules of the American Arbitration Association. The arbitration will be conducted by a single, neutral arbitrator, and the judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You hereby waive any right to a trial by jury or to participate in a class action lawsuit or class-wide arbitration.

For any legal inquiries, dispute escalations, or specific questions regarding these terms, you may contact our legal department at: